OK so VOIP communications have been gaining ground over conventional telecoms - here are some of the reasons why:

1. Low Cost Landline Calls - VOIP call carriers offer low call rates or free national calls.

2. Low Mobile Rates - Using VOIP PBX with GSM gateways.

3. Low Cost International Calls - as most of the distance of the call will be carried via the web.

4. Reduced Line Rentals - many VOIP call carriers offer unlimited outbound trunks which could cut your line rental fees.

5. Free Calls to Home Workers & Branch Offices - assuming of course you have switched these users to VOIP.

6. Longer Call Recording - no seperate PC required & many years of call recording is possible.

7. Keep Your Number - by porting geographic numbers to voip you can move your business anywhere without changing numbers.

8. Automatic Call Diversion - your calls will be diverted automatically upon any failure of service.

9. Short Contracts - many ITSPs have very short contracts without tie-ins.

10. Improved Control - change or backup your telecoms remotely.

If VOIP is correctly implemented in your business then you shouldn’t be able to tell the difference between regular calls & VOIP calls - see voip call quality for more information It is not always plain sailing as telecoms companies drag their heels on number porting & broadband connection quality varies with location. As with all telecom installations - success or failure is usually down to initial provisioning and the experience or incompetence of your installer - allways get references

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